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Esterbrook

Latest Products

Ferris Wheel Press

Ferris Wheel Press

Latest Inks

Frequently Asked Questions

01
Why should I shop from sarikalem.com?

Since 2017, sarikalem.com has been offering a unique shopping experience for pen enthusiasts. You can find a wide range of products on our website, from fountain pens to roller pens, ballpoint pens to mechanical pencils. Additionally, various accessories such as inks, refill papers, and pen cases are also available in our collection.

 

Our company works closely with the brands we distribute and the distributors of other brands to procure products quickly and safely, and ships them the same day according to the selected shipping company. By keeping all our products in stock, we guarantee timely delivery.

 

With our customer satisfaction-oriented approach, if you can't find a specific pen you are looking for, you can still contact us. We can procure the desired product through our dealers and deliver it safely to you. We carefully select and check each of our products before packaging to ensure that every product sold in our store is new and guaranteed.

 

As sarikalem.com, we are always happy to share our expertise and knowledge about the world of writing instruments with our customers. It is a pleasure for us to chat with our customers about pens, inks, and more and to assist them.

02
Are the products on your site original and guaranteed?

The products sold in our store are sourced from manufacturers, authorized distributors, or directly from the brands themselves, and each one is new and guaranteed. If you encounter any problems, you can contact us, and we will be happy to assist you.

03
When will my order be shipped?

Orders placed with the Yurtiçi Kargo option are delivered to cargo within the same day. Orders placed with the HepsiJET shipping option by 2:00 PM are also shipped the same day.

04
Where can I track my shipment?

You can track your shipment from the tracking link in the email you receive after your order is shipped and from the "My Orders" section in your account. If you can't get information from either, you can contact us through both the customer support line and the WhatsApp support line.

05
What are the advantages of becoming a member?

By becoming a member, you can be notified of new products immediately, take advantage of special offers and discounts for members. You can also enjoy discounted shopping by earning points with each purchase.

06
How do return processes work?

Return processes are carried out meticulously and with a focus on customer satisfaction. Before creating your return, please ensure that your product(s) meet the Cancellation, Return, Exchange and Guarantee conditions and that you have read the information on the same page.

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